Items & Pricing

Items are the products you sell — each burger, drink, side, or dessert on your menu is an item. In CliqMenu BMS, you can create items with descriptions, images, and pricing, then link them to categories so customers can find and order them.

Creating an Item

To add a new item to your menu:

1. Go to Menu Setup in the sidebar.
2. Select the Items tab.
3. Click Add Item.
4. Fill in the item details:
   • Name — The item name customers will see (e.g., "Classic Cheeseburger").
   • Description — A short description of the item. This is displayed to customers when they browse your menu.
   • Price — The base price for this item.
   • Category — Select which category this item belongs to.
   • Image (optional) — Upload a photo of the item.
5. Click Save.

Write clear descriptions

Customers rely on your item descriptions to decide what to order, especially if they have never visited your truck before. Include key ingredients and any standout details. For example, instead of "Burger", try "Angus beef patty with cheddar, lettuce, tomato, and house sauce on a brioche bun."

Uploading an Image

Adding images to your items helps customers know what to expect and makes your menu more appealing. When you upload an image:

1. Click the image upload area on the item form.
2. Select a photo from your device.
3. Use the built-in crop tool to frame the image exactly how you want it.
4. Confirm the crop — CliqMenu automatically generates a thumbnail for use across the ordering system.

Supported formats

You can upload common image formats including JPG, JPEG, and PNG. For the best results, use well-lit photos with a clean background.

Pricing

Each item has a base price that customers see on the menu. You can also set a discounted or promotional price when running a special offer. When a promotional price is active, customers will see both the original and discounted price, making the deal clear.

• Base price — Required. This is the standard price for the item.
• Promotional price — Optional. Set this when you want to offer a temporary discount.

Prices are displayed in the currency configured for your business.

Item Status: Active and Inactive

Every item has a status that controls whether it appears on your live menu:

• Active — The item is visible to customers and available for ordering.
• Inactive — The item is hidden from customers. Use this to temporarily remove seasonal items or items you have run out of, without deleting them.

Toggle the status at any time from the Items tab. The change takes effect immediately.

Linking Items to Categories

Each item must be linked to at least one category so it appears in the right section of your menu. You assign the category when creating the item, and you can change it later by editing the item.

If you delete a category, any items linked to it become unlinked but are not deleted. You can reassign them to a different category.

Best Practices

• Use real photos whenever possible — they significantly increase order rates compared to items with no image.
• Keep names concise but descriptive. Customers scan menus quickly.
• Set inactive items instead of deleting them if you plan to bring them back. This preserves your item history and saves you from recreating them later.
• Review your pricing regularly to make sure it reflects your current costs and market.